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Tag: UX

Service design at the time of a pandemic

Service design, according to the Nielsen Norman Group, is the act of “designing, aligning, and optimizing an organization’s operations to support customer journeys”. All parts of a service need to be……

Continue reading Service design at the time of a pandemic
Published April 11, 2020
Categorized as Coronavirus, Creativity & DesignTagged Design, service design, UX

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